Question 1

How do I make a purchase using AfterPay, Klarna & Affirm?

Accepted Answer

Shop for your favorites on mymnb.org and proceed to checkout. At checkout simply choose AfterPay, Affirm & Klarna as your payment method. You'll be taken to Afterpay.com, Klarna.com & Affirm.com to create an account and finalize your purchase.

Question 2

What forms of payment do you accept?

Accepted Answer

Credit cards and debit cards from Visa, Mastercard, and American Express are accepted as valid forms of payment. Additionally, there are convenient payment options offered, like AfterPay, Klarna, and Affirm. Prepaid gift cards, checks, and money orders are not acceptable forms of payment.

Question 3

Do you offer gift cards?

Accepted Answer

Unfortunately, My Natural Butter does not currently offer gift cards.

Question 4

What shipping couriers do you use?

Accepted Answer

The current shipping method employed by My Natural Butter is the use of the United States Postal Service (USPS).

Question 5

Where do you ship?

Accepted Answer

My Natural Butter offers shipping solely within the geographical limits of the United States and Canada. We do not accept orders billed to freight forwarders or P.O. boxes, and deliveries cannot be made to freight forwarding addresses. Free shipping is provided for all orders within the United States, while shipping charges for deliveries to Canada are calculated at checkout.

Question 6

Do you offer free shipping?

Accepted Answer

Yes, we provide free shipping on orders over $50 within the United States.

Question 7

How do I qualify for free shipping?

Accepted Answer

To qualify, simply add items to your cart totaling $50 or more before taxes and shipping, and the free shipping option will automatically apply at checkout.

Question 8

Are there any exclusions to the free shipping offer?

Accepted Answer

Free shipping is only available for orders within the United States. International orders and expedited shipping options are not eligible for this offer.

Question 9

Can I combine free shipping with other promotions or discounts?

Accepted Answer

Yes, you can still enjoy free shipping when using other valid promotions or discounts, as long as your order total remains above $50 after applying any discounts or offers.

Question 10

How long does shipping take?

Accepted Answer

Shipping typically takes 3 - 5 business days for delivery. Please note that delivery times may vary depending on your location and possible carrier delays.

Question 11

Where can I purchase authentic My Natural Butter products?

Accepted Answer

At My Natural Butter, your trust and satisfaction are our top priorities. Please note that our products are exclusively sold through our official website and authorized retail partners. We cannot guarantee the authenticity, quality, or safety of products purchased from unauthorized third-party websites or sellers.
To ensure you receive genuine My Natural Butter products—crafted with care and a commitment to excellence—we strongly recommend shopping directly on our website or through our approved retailers. Purchases made through unauthorized sellers are not covered under our quality guarantee, and My Natural Butter cannot be held responsible for any issues or concerns arising from such transactions.
Thank you for choosing My Natural Butter. We value your loyalty and are dedicated to delivering the best in natural and holistic care.

Question 12

Do you accept returns on personal care products?

Accepted Answer

For hygiene and safety reasons, we do not accept returns on our personal care products. However, we are committed to your satisfaction! If you have any concerns about your order, please contact us at support@lovemnb.com, and we’ll work with you to resolve any issues.

Enjoy Free Shipping on Orders of $50 or More!

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